Frequently Asked Questions:

We have over 30 years of experience in the travel industry, and unlike many other tour companies offering Southeast Asian packages, we are somewhat unique in that we concentrate solely on holidays in Asia and we live here, too.

Our staff and guides are experienced, dedicated and extremely knowledgeable and, as our name suggests, we keep up to date with all the latest experiences to refresh our products regularly. This ensures you have a unique and special travel experience and get to journey beneath the surface and see the true Asia. Our incredible 4 & 5 star reviews and ratings on TripAdvisor prove just that. Take advantage of our in-depth knowledge, escape the crowds and allow us to create your dream Asia holiday. This is your chance to truly See Asia Differently.

Yes. We are a registered tour company and hold a valid tourism licence for all the countries we operate in. We are also ATOL bonded and our registered number is 93285.

Yes. We can arrange ATOL-bonded flights. Contact us with your preferred date, departure and arrival information and we will get back to you with a quote. We can not only arrange all your internal flights locally in Asia, but also we have competitive International flight rates.

Yes. Any traveller from any country can book with us. Within our office we can speak, English, French and Czech. Most of our tours are arranged in English, but in special circumstances we can arrange guides that speak the following languages: French, German, Spanish, Italian, Russian, Chinese and Korean.

We accept various ways of payment with the main ways being bank transfer and credit card. However please see our ‘Make an Enquiry’ page for more information.

All clients MUST have personal travel insurance adequate for their holiday and the activities they you are going to undertake.

Some countries require visa’s for certain nationalities where others don’t.

Please see our ‘Passport & Visas’ pages for all the information on each individual country. The page also gives helpful advice of how to get your visa on arrival or in advance.

Most Western countries advise vaccinations for hepatitis A and B, rabies, tetanus, diphtheria and polio and typhoid when visiting Southeast Asia. In regards to malaria; on certain trips you may enter malaria areas so precautionary measures should be taken. Please see our ‘Departure Lounge’ page for more information.

On 99% of our trips the maximum group size is 8; by taking small groups we make less of an impact, can get more involved in the communities we visit and more flexible with the itineraries. However we can arrange tailor made travel plans for individual travelers to corporate groups of over 100 if required. Simply let us know the itinerary you are interested in or the specific destinations you would like to visit and we will tailor a program for you.

Please take a look at the ‘What to Pack’ section on the ‘Departure Lounge’ page. This will give a list of recommendations of what to bring with you; however if you forget to pack something then don’t worry as you will be able to pick up almost anything once on the ground in Asia.

There is no hard and fast guide, however as long as there is availability and that we can receive payment in time to confirm your itinerary; then we will always be able to get your holiday booked. However be sure to allow yourself enough time to obtain vaccinations where necessary.

No there is not. We offer a wide range of itineraries, meaning that there is always going to be a trip to suit everyone’s abilities and preferences. We can also offer a full range of family itineraries that are specifically created with young children in mind. However in terms of fitness levels, to get the most out of your Cambodian experience you need a certain amount of get-up-and-go.

We are happy for you to arrive early for your holiday or take a short extension trip at the end. We are always very happy to accommodate and organize whatever additions you would like to make. It is also possible for us to pick you up at any border or entry point if you’re on a multi destination trip.

On all of our tours we aim to provide you with the best accommodation available. By best we do not necessarily mean most expensive but most interesting, characterful and convenient, offering you the best experience possible. Knowing your accommodation represents a hugely important part of your trip, we spend a great deal of time searching out the best and most cozy places for you to stay.

The activities included are scheduled to a rough timetable, however this is your holiday and you dictate the pace and points of interest. For example, if you want more time at one location and you don’t mind missing out on another then that’s what you’ll do.

In some instances yes and in some no. You will always be benefiting from the attention of local guides and therefore there may be changes as you move through the county. However we do try and keep continuity with the same guide or driver where ever we can.

No you do not.  All of the tours we have listed are examples so if nothing suits; we offer a fully tailor made service, where you tell us what you want and we’ll create the holiday for you.

Private transport is provided throughout in regularly serviced air-conditioned vehicles. The style and size will depend on the number in your group and the region you are travelling to. We are also able to book internal flights as well as boat trips and train rides. We try and make our holidays as authentic as possible so at times you may sample, tuk-tuk rides, ox cart and horse cart rides as well as many other means of local transport.

Absolutely not.  You will find that English is widely spoken throughout the country with varying degrees of proficiency. So you will always be able to communicate or find someone nearby to help you out.

The food in Asia is absolutely delicious and there are so many different dishes to choose from. The meat is of very good quality. The chili factor varies from country to country so make sure you clearly tell your waiter if you want them to hold off on the strength. We of course recommend you to try local food as this is part of the overall experience however, if you do crave western food whilst away from home then you will find absolutely no problems finding a fix in various parts of Asia.

Asia is an ideal destination for children, it is extremely safe and they will undoubtedly find it fascinating. The entire region is overflowing with unbelievable temples and amazing historical sites (that children actually get to interact with, rather than stand behind a rope as is the case throughout much of Europe) as well as a range of exciting activities such as elephant trekking, horse riding and quad biking. Shops and restaurants are also very well equipped in regards to children of any age.

Yes there is. We now have a group tour page with various set departure dates throughout the year. Simply let us know which date suites you and we will join you up with other travellers. These tours have to run with a minimum of 2 people and we have capped the tours at 6 people to keep the tours intimate and friendly.

For insurance reasons I am afraid that we cannot provide car seats and you will have to bring them with you. However, airlines should allow travelling children to have either a pushchair or car seat as part of their airline ticket luggage allowance. All of our vehicles will however have seat belts so if your children are slightly older then you would only have to bring a booster seat with you.

As a general rule, tipping is not customary in our destinations. You will receive a Holiday Information Pack before your trip which will include more information about tipping in your trip destination(s).